Understanding balances
When viewing wallet balances in Palisade, you'll see different balance types that reflect the availability and status of your funds.
Balance types
| Balance Type | Description |
|---|---|
| Total | The sum of all funds in the wallet (available + frozen + pending) |
| Available | Funds that can be used immediately for outgoing transactions |
| Frozen | Funds from transactions that have been frozen for compliance review |
| Pending | Funds from transactions currently awaiting a freeze decision |
When balances differ
Your available balance may be less than your total balance when:
-
Transactions are frozen: Incoming deposits have been manually frozen or automatically frozen for review. These funds remain in the "Frozen" balance until unfrozen. See Manage Transactions for more information on freezing transactions.
-
Transactions are pending: Incoming transactions that are awaiting a freeze decision. Once confirmed, these amounts move to either "Available" or "Frozen".
Viewing balances
You can view your wallet balances in the Palisade console from:
- The vault overview, which displays balances for all wallets
- Individual wallet pages, which show balances for that specific wallet
📘 API docs
See the Get Wallet Balances API docs for information on how to retrieve balance information via the API.
Updated about 6 hours ago